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Fundamentals of Digital Transformation and Smart Government

Course Overview

The world is experiencing a rapid digital transformation that is reshaping how governments and businesses operate. Smart governments aim to leverage modern technologies to enhance service delivery, increase transparency, and improve efficiency. Digital transformation requires a deep understanding of emerging technologies, innovative management, and the development of digital skills. This training program aims to equip participants with the foundational knowledge of digital transformation and smart government concepts, enabling them to apply these principles to achieve continuous improvement in institutional performance and public services.

Course Objectives

  • Understand Digital Transformation Concepts: Learn about digital transformation, its significance, and its applications in both the public and private sectors.
  • Explore Smart Government Technologies: Understand how modern technologies such as artificial intelligence, big data, and the Internet of Things are used to improve government services.
  • Develop Digital Leadership Skills: Learn how to lead teams and foster innovation in a digital work environment.
  • Enhance Service Delivery Efficiency: Gain the ability to use digital tools to streamline processes and improve user experience.
  • Apply Principles of Digital Governance: Learn about the frameworks and policies that govern digital transformation and ensure compliance with global standards.

Target Audience

  • Government Officials: Public sector employees and policymakers involved in the implementation of digital initiatives and governance reforms.
  • Managers and Leaders in Public Administration: Individuals responsible for overseeing departments or agencies that can benefit from digital transformation.
  • IT Professionals: Technical staff working in government or public service who need to understand the technologies driving digital transformation.
  • Public Service Employees: Frontline workers and administrators seeking to enhance their skills in using technology to improve service delivery.
  • Consultants and Advisors: Professionals providing consultancy services in digital transformation and smart government initiatives.
  • Academics and Researchers: Scholars studying public administration, digital governance, or related fields interested in the latest trends and practices.
  • Students and Recent Graduates: Individuals studying public policy, administration, or information technology looking to enter the field of digital governance.

 

Course Modules

Understanding Digital Transformation Concepts
  • Introduction to digital transformation and its importance in the modern era.
  • Review of successful digital transformation models in governments and businesses.
  • Identifying opportunities for digital transformation within organizations.
  • Challenges and opportunities in implementing digital transformation.
  • Strategies for planning a successful digital transformation
Exploring Smart Government Technologies
  • Overview of key smart government technologies: AI, big data, and IoT.
  • How these technologies are used to enhance public services and citizen engagement.
  • Examples of smart government applications around the world.
  • Technical challenges and how to overcome them in the transition to smart government.
  • Developing innovative solutions using technology to support digital transformation.
Developing Digital Leadership Skills
  • The importance of digital leadership in successful digital transformation.
  • Strategies for leading teams and fostering innovation in a digital environment.
  • How to manage resistance to change during digital transformation.
  • Examples of successful digital leadership in transformation initiatives.
  • Developing plans to build a culture of digital transformation within organizations.
Enhancing Service Delivery Efficiency
  • How to use digital tools to streamline processes and improve user experience.
  • Examples of innovative digital solutions for public service delivery.
  • Strategies to improve service accessibility and ease of use.
  • Developing plans to enhance operational efficiency using technology.
  • Measuring and analyzing performance to ensure continuous service improvement.
Applying Principles of Digital Governance
  • Frameworks and policies governing digital transformation in governments.
  • How to ensure compliance with international standards and regulations in digital transformation.
  • Examples of digital governance and how to successfully implement it.
  • Developing internal policies and procedures to ensure compliance and achieve objectives.
  • Strategies to keep up with developments in digital governance standards.

Instructor

Name: Dr. Walid Abdel Rahim Jaballah

Specialization: Economics, Tax Legislation, and Public Administration

Certificates: PhD in Law, specializing in Economics, Public Finance and Tax Legislation (Cairo University) Master’s in Public Law and Public Finance (Menoufia University)

Core Programs Trained: Tender and contract management Tax policies Economic analysis Legislation drafting

Bio: Dr. Walid Gaballah, an economic expert specialized in tax legislation and financial management. He worked as a member of the Tax Cases Division and a certified trainer at the Central Agency for Organization and Administration. He published many research papers and books on economics and financial policies, and presented training programs in Egypt and the Gulf countries. He has more than 20 years of experience in the economic and legal field, and has made notable contributions to economic conferences and forums.

  • Languages: English
  • Program Levels: professional
  • Venue: Company Headquarters
  • Hours: 20
  • Location:
Price: $1300.00

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